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Supply chain and commerce

Give every order, stock change and fulfillment exception a path your teams can follow.

Channels, warehouse operations, ERP and accounting each own a different part of commerce work. Nexus coordinates the process between them, from the order entering the operating system to the inventory update, fulfillment result and accounting handoff. The same execution approach supports different business models without making the storefront or ERP surrender ownership of its records.

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Processes in this department
11Processes in this department
Systems they run across
11Systems they run across
Customer stories
2Customer stories
On your infrastructure
Self-hostedOn your infrastructure

The work

What supply chain and commerce runs on Nexus

  1. Channel orders to ERP

    Validate and map marketplace, storefront or CRM order data into the designated ERP process. Return the selected document references and operational status to the originating channel.

  2. Warehouse coordination

    Connect product, location and inventory context to the warehouse tasks and notifications the process requires. Preserve the authority and timing rules for each quantity or status being published.

  3. Fulfillment exception handling

    Route delivery and fulfillment issues to the team responsible for resolving them. Keep the source order, review decision and resulting action linked rather than creating another disconnected service case.

  4. Commerce-to-accounting handoff

    Carry the agreed sales and invoice context into finance and retain the references needed for subsequent reconciliation. Financial corrections and monetary actions remain subject to their responsible owner.

  5. Catalog, stock and planning review

    Add model-assisted product matching, stock-discrepancy interpretation or demand proposals where required. Connect the catalog owner's decision or planner's override to the downstream workflow.

Consolidation

One layer, not one integration at a time

An order import, warehouse notification and inventory update can each succeed independently while the wider process remains incomplete. Nexus brings them into one execution model with shared approaches to mappings, approval gates, recorded calls and exception handling. Operations can inspect the path for a specific order or stock event, see the accepted and outstanding stages and revise the relevant workflow rule without maintaining separate control logic for every channel handoff.

Ownership

Where a person decides

Inventory and catalog owners approve stock adjustments and operational product mappings, fulfillment owners authorize the consequential exception actions, and planners release forecast versions and overrides. Finance approves refunds and accounting changes. Routine transfers can run under configured rules, while the required decisions pause at named owners before separate system steps apply them.

AI for supply chain and commerce operations Where a model is worth the call in this department, and where a rule already settles it.

11 processes

Supply chain and commerce use cases

Explore cross-industry commerce workflows for channel orders, warehouse coordination, fulfillment exceptions, accounting handoffs and planning review.

Filter every use case by department and industry

2 customer stories

Customer stories

These customer stories cover stock correction in retail and production forecasting in manufacturing, illustrating different operational uses of the platform.

Systems in scope

What supply chain and commerce processes connect

Counted across the processes above. Anything outside a pre-built action runs through an API, protocol or database call, or as Rules + Code.

Talk to a solutions engineer

Bring one supply chain and commerce process you want to consolidate

We will map the handoffs it crosses today, where the approval belongs, which steps stay deterministic and what the run record has to show afterwards.

  • Runs on your infrastructure, including air-gapped.
  • Your systems keep their own records.
  • Existing automation can be invoked rather than rewritten.

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Goes to a solutions engineer who will run the session against the capability you select, in a shared environment.

FAQ

Supply chain and commerce: common questions

Is this department limited to retail operations?
No. The workflows concern orders, products, stock and fulfillment across systems; their design follows the operating model rather than a single industry label.
Does Nexus become the inventory or order system of record?
No. The design defines which existing system owns each record and quantity, while Nexus validates and carries the permitted changes between them.
Can channel-specific fields and custom ERP logic be included?
Yes, through available connector actions or the permitted API, protocol, database or code steps, with the same approval and execution record around the handoff.
Where are the AI-assisted commerce capabilities described?
See AI for supply chain and commerce operations at /solutions/ai-for-supply-chain for stock review, demand forecasting, delivery classification and product matching.

Architecture session

Map your supply chain and commerce processes onto one execution layer

We will go through what you run today, which parts already work, and what consolidating the execution path would actually change.

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