Enterprise use case · Amazon Seller + Shopify + NetSuite
Multi-channel commerce to ERP
Each sales channel feeds ERP differently, so item, customer and invoice rules drift between channels. Shopify and Amazon activity is normalized into one NetSuite flow with one exception path.
Systems involved
What each system contributes
10 actions
- FBA5
- FBM5
39 actions
- Orders
- Customers
- Inventory
38 actions
- Base8
- Invoices10
- Items10
Shopify actions cover these areas without full create, update and delete for every object. Other Shopify operations use the Shopify API or Rules + Code. Amazon Seller pre-built actions cover FBA and FBM fulfilment operations. Marketplace data outside those actions is read through the Amazon Selling Partner API and normalized in Rules + Code. No Amazon trigger is used: a schedule, HTTP poll or webhook starts the run.
Architecture
One governed run
How it starts: A webhook from the storefront, or a schedule for marketplace activity, starts the run.
Step by step
How the process runs
- 01
Channel context
Shopify orders, customers and inventory are read. Amazon FBA and FBM actions return fulfilment context.
- 02
Normalize
Rules + Code converts both channels into one order shape with channel kept as a field.
- 03
Validate
Items, quantities and tax are checked against NetSuite items.
- 04
ERP
NetSuite Base, Invoices and Items actions record the result.
- 05
Exceptions
Records that fail validation wait in one queue, whichever channel they came from.
Control
Human decision and exception path
Human decision
Finance approves records outside price, discount or tax policy before NetSuite is written.
Exception path
- Unknown items route to correction.
- Duplicate orders across channels are blocked.
- Channel API errors are retried.
Evidence
What gets audited
- Channel data.
- Normalized record.
- Checks and approval.
- NetSuite references.
Nexus runs on premises, in private or sovereign cloud, or air-gapped. Credentials stay in the vault, roles decide who can approve, and the execution record stays inside your deployment boundary.
Sovereignty and deploymentRelated
Patterns, connectors and next steps
- Shopify-NetSuite integration
Integration pattern · Storefront orders and inventory stay aligned with ERP invoicing and items.
- Amazon Seller connector
10 pre-built actions
- Shopify connector
39 pre-built actions
- NetSuite connector
38 pre-built actions
- Enterprise automation
Governed processes across the systems you already run.
- Order to cash across CRM, ERP and billing
Another enterprise use case.
FAQ
Questions about this use case
- Does Nexus replace any of these systems?
- No. Each system keeps its own records. Nexus runs the process between them and records each decision.
- How does the run start?
- A webhook from the storefront, or a schedule for marketplace activity, starts the run.
- What if a step is not covered by a pre-built action?
- Shopify actions cover these areas without full create, update and delete for every object. Other Shopify operations use the Shopify API or Rules + Code. Amazon Seller pre-built actions cover FBA and FBM fulfilment operations. Marketplace data outside those actions is read through the Amazon Selling Partner API and normalized in Rules + Code. No Amazon trigger is used: a schedule, HTTP poll or webhook starts the run.
Use case review
Discuss this use case
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