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Enterprise use case · ADP Workforce Now + Workday + OpenAI + ServiceNow

Timesheet anomaly review before payroll

Inconsistent time entries reach payroll without a clear distinction between a genuine error, an approved exception and an unfamiliar work pattern. Payroll reviewers see unusual time entries with source context and a reason to investigate before making corrections.

Systems involved

What each system contributes

  • Time3
  • Work Assignment7
Workday

66 actions

  • Time Tracking10
  • Employee12
  • Payroll15
OpenAI

25 actions

  • Chat Completions8
ServiceNow

55 actions

  • Tickets10

Trigger source: ServiceNow

The model step runs against the AI provider you choose, including Anthropic, Google Gemini or a model you host yourself. Anything outside a pre-built action runs through an API, protocol or database call, or as Rules + Code in Python, Bash, Go, Java, .NET, PHP, PowerShell or JavaScript/TypeScript, with the same approvals and audit.

Architecture

One governed run

Trigger: scheduleIntegration: ADP Workforce Now + WorkdayRules + CodeAI step: model of your choiceSystem Action: ServiceNowHuman ApprovalAudit

How it starts: A time period is released for review before the organization's payroll cutoff.

Step by step

How the process runs

  1. 01

    Assemble the time context

    Read the permitted ADP Workforce Now time entries and Workday worker, assignment and period context.

  2. 02

    Check explicit policies

    Rules identify missing values, overlaps and breaches of the configured time-entry requirements.

  3. 03

    Assess unusual patterns

    The selected model compares the approved history and current entries, explaining atypical patterns without inferring intent or misconduct.

  4. 04

    Open a review item

    Create a restricted ServiceNow case with the affected entries, policy flags and model explanation for the appropriate payroll owner.

  5. 05

    Apply approved corrections

    After review, a separate ADP or Workday action updates only the authorized values through the available interface.

Control

Human decision and exception path

Human decision

The named payroll owner checks the source record and relevant employee or manager explanation before approving a correction. No flag automatically reduces pay, rejects hours or becomes a disciplinary finding.

Exception path

  • Missing history or a changed assignment limits the comparison and is shown to the reviewer.
  • Approved overtime, shift changes and other legitimate exceptions can dismiss a flag without altering the entry.
  • Unresolved entries remain in the agreed payroll exception process rather than being silently changed or omitted.

Evidence

What gets audited

  • Time-entry references, review period and permitted context.
  • Policy-rule version and model comparison basis.
  • Flag explanation, reviewer disposition and any correction approval.
  • ADP or Workday update request and response where applicable.

Nexus runs on premises, in private or sovereign cloud, or air-gapped. Credentials stay in the vault, roles decide who can approve, and the execution record stays inside your deployment boundary.

Sovereignty and deployment

Related

Patterns, connectors and next steps

FAQ

Questions about this use case

Does Nexus replace any of these systems?
No. Each system keeps its own records. Nexus runs the process between them and records each decision.
How does the run start?
A time period is released for review before the organization's payroll cutoff.
What if a step is not covered by a pre-built action?
The model step runs against the AI provider you choose, including Anthropic, Google Gemini or a model you host yourself. Anything outside a pre-built action runs through an API, protocol or database call, or as Rules + Code in Python, Bash, Go, Java, .NET, PHP, PowerShell or JavaScript/TypeScript, with the same approvals and audit.
Does an anomaly mean someone entered time incorrectly?
No; a flag is an investigation prompt, and a legitimate assignment or scheduling change may explain it.
Does the workflow stop an employee's pay automatically?
No; payroll treatment remains with the authorized payroll process, including its handling of unresolved exceptions.

Use case review

Discuss this use case

Bring your version of the process. We will map the systems, approvals and evidence it needs.